I was extremely pleased with this company from start to finish. They were referred to us by a friend and we are so grateful. I believe I called Dr. Rescue around 4 pm worried about the warmth of our downstairs, especially with a newborn. Kelly had made it work to come out I think by 6pm that evening. He was able to order the coil and have someone out between 10-12 the following day. We were so impressed by his knowledge, professionalism and quick response time. He was able to work out the best deal for us as far as the costs and we are so thankful for his compassion for our dilemma, again, especially with a newborn. When I had a question following the installation of our new coil, he was able to come right back out that evening and take a look at it. They were exceptional with letting me know they had arrived at our house so I could meet them at the door and not disrupt our little sleeper! We will definitely use this company again if we ever need another repair or tune up and would not hesitate to recommend them to anyone else! The installers were also very professional and courteous while in my house. I couldn’t have asked for anything more!

I called Dr. Rescue at 8:15 AM and had a tech out by 9:00 AM. The technician that came out was very friendly, knowledgeable, professional, and easy to talk to. Pricing was reasonable! He replaced the bad ignitor for $199.00 and waived our $49.00 charge for the tune up. The tech had the part on his van and was able to get it installed in the same visit. I would highly recommend using Dr. Rescue to anyone who is in need of AC or heating repair. Their customer service was great! They have also gained a regular customer for my yearly tune ups.