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High humidity in house call
William - Spring, TX
Very professional knowledgeable people. Provided good option fixes and was not the slightest bit pushing toward a more expensive option.
Dryer Vent Removal
David - Spring, TX
Appeared to do a great job / Very Friendly
The technician was informative and polite.
Myra - Montgomery, TX
I requested before and after pictures. I only received the before pictures and was told they didn't get after pictures due to the rain. 90% of the work done was in the attic and it wasn't raining up there. The final measurements report is missing the refrigerant side. If I have a problem what will they have to compare the readings to?
Kelly was very informative and detailed. Appreciated his honesty.
Dale - Montgomery, TX
Kelly and his partner did a very thorough job in our AC inspection. Great and very informative . He was extremely knowledgeable.
Always Great Service
Irma - Houston, TX
Kelly is very knowledgeable about HVAC but more importantly, honest and is great about explaining things! He has been like this since I started doing business with him several years now! Dependable and honest. Recommend him.
Simmons - Trinity, TX
Smith - Houston, TX
Took care of problem quickly and gave additional information and warnings,
David - Houston, TX
The a/c technician was thorough in his service. We were very pleased with the quality of his work and will specifically request him in the future.
Brian - Spring, TX
Luke called on his way out and showed up on time. He was polite and efficient. He had to order a part that was backorder and then it came in much sooner than expected. He came back immediately when th.part came in and took care if the repair. He cleaned up after himself and we were very happy with the service.
Luke - Houston, TX
I evaluated dispatch system and tested operations everything is working properly at this time, I could not find any issues. Please call me if the problem comes back.
I evaluated ac system and found moisture on the primary drain line in the attic. Further inspection in the upstairs sink we found more moisture in the ac drain line leading into the sink, we believe there to be a crack in the drain line inside the wall where water leaks out from. Also discovered coil is oversized for the furnace causing mildew and condensation to build. Also recommend attic insulation.
I discovered the condenser unit is heavily restricted and the contactor is burnt. We need to disassemble and chemical clean the condenser coil and install a new contactor in order for the system to work properly. We performed a full chemical flush on the condenser coils as well as replaced contactor. Also checked charge and found the refrigerant charge was low and added 3.5 pounds of R-22 refrigerant. Condenser is now working properly.
We will Install a Trane 2-Ton Two speed XR17 Series Complete system on the kids bedroom. We also installed a 5" Media filter kit and Reme Halo air purification system. 1 Year Labor Limited Warranty, 10 Year Manufacture Limited Parts Warranty, 12 Years Limited Compressor Warranty, 10 Year Limited Coil Manufacture Warranty.
Upon arrival discovered a leak on return side of the air handler. Drilled out a hole to fit inspection camera through and saw water flowing underneath primary drain pan. Suggestions: replace primary drain pan and flush primary drain as well as seal the return side of the air handler. Install primary air handler drain pan, clear primary drain pan and seal return air leaks
I evaluated complete system and zoning. I discovered there was a access cut out in supply plenum leaking condition air into the attic, dirty air filters and restricted condenser coil. The tenant also showed me the Ac vents are Condensating water due to the boots not properly sealed to the Sheetrock. I was able to reseal access door to stop the air leakage. Iâ€™ll send over a quote on additional repairs & maintenance that need to be done.
On arrival I inspected duct work to downstairs system. Discovered a huge tear on a 10â€ duct traveling down a chase. I Repair 10â€ duct going to master bedroom and attached a 12â€ with reducer. I sealed everything and made sure the new duct was air tight. I tested operations everything is working properly at this time.
I discovered the condenser fan motor seized up and needed to be replaced. I installed ecm new fan motor and installed surge protector on motor as well. I tested operations everything is working properly at this time.
I evaluated both systems and performed a heat load on the home. With both systems the house has 1.5Tons oversized this will cause high humidity and sweating of windows and walls. The 4Ton system furnace was running a blower speed of a 5Ton blower. I adjusted the speed and re-tested operations the DT is 20 now instead of 16 split & everything is working properly at this time far as system operations. The two ton system found slightly under charge with a DT of 16 this indicates system is not performing up to manufacture specs.
I discovered the upstairs guest bathroom lavatory drain was clogged. I had to cut ac condensation pipe going to p-trap in order to remove hard pipe p-trap in order to run sewer machine. I ran sewer machine down drain and was able to clear clog, unfortunately the obstruction causing the drain to be clogged was unable to be recovered. I tested drain everything is working properly at this time.
Performed 1 System Tune up on the home. Checked all operations and everything is working properly at this time. We flushed the condenser coil of any dirt and debris. Homeowner would like quotes on installing a zoning system.
Performed dryer vent cleaning through the roof. I made sure vent was cleaned all the way through. We shopped vac all lose dryer lint out of attic and exhaust. The dryer vent is good to go. Thank you for choosing Dr Rescue for your dryer vent cleaning.
I discovered the main sewer line had a stoppage. I ran a sewer machine down drain and pulled back mud and tree roots. The sewer line has a main break, leaking sewer water into the back yard. This is a Heath hazard. The sewer line needs to be either section replace where it is bad to fix the issue at this time or replacement of the entire field sewer line to ensure no future stoppages.
We discovered main ac unit was freezing due to leaking refrigerant and blower motor burnt up. I tested refrigerant on downstairs system it is acidic this will cause the compressor to fall. Recommend upgrading system for the downstairs. I sent quotes on options for you. The upstairs system I discovered slightly low on refrigerant. We charged system with R22 refrigerant to manufacture specs and added leak stop and dye to system for future leak search. I tested operations everything is working properly at this time.
We Access dryer vent on the roof, & access dryer vent from behind the dryer to clean out vent. We clean dryer vent from top to bottom and tested drier. Everything is working properly at this time.
We Installed a Goodman 5-Ton Two speed 18SEER Series Complete system. We install a new media filter cabinet with a new filter for downstairs and upstairs. Comes with a - 10 Year Labor Limited Warranty, 10 Year Manufacture Limited Parts Warranty, 12 Years Limited Compressor Warranty, 10 Year Limited Coil Manufacture Warranty.
We performed a one system AC tuneup. We discovered the outdoor disconnect was bypassed and burnt, it needs to be replaced to ensure proper order in being it to code. The second drain line was clogged and the primary has a stoppage canâ€™t be removed. The emergency drain pan is extremely rusted as well. The system refrigerant levels state the system is a little low on refrigerant at this time. We Install a new drain pan, primary drain line, p-trap, safety switch, clean out for further maintenance down the road, charge system to manufacture specs, & install a new high voltage disconnect box on condenser. We text operations of system after repairs everything is working to manufacture specs at this time.
Customer had a plumbing stoppage and it was backing up into their bathtub. I called the property management and them how much it would cost for me to clear it and they agreed and paid over the phone so I proceeded. I ran my sewer machine as far as I could go and felt no blockage in the first 50 feet. Thatâ€™s all the cable I had so I called my coworker who was in the area. He had another 100 feet of cable on his truck so we attached the cable to my machine and ran it all 150 feet. The water level in the clean out did drop about a foot and a half when we pushed through the blockage so we know that is no longer the issue. The water is still in the pipe and wonâ€™t go down further so we flushed the toilets a couple dozen times and ran water down the drain for approximately 30 minutes. The level of the water never rose higher which tells me that there definitely isnâ€™t a blockage at this time but there are further issues with the line. I believe the issue is a belly in the line causing th
We performed a one system tune up. Tested operations, mechanicals, refrigerant levels and made sure system was working to manufacture specs. We did discovered the contactor on the condenser is pitted & sticking. I recommend replacing the bad contactor.
I discovered the compressor is grounded out. I performed a acid test on system. The test results showed system has acid in it, this indicates the system has a leak and is Exhorting moisture into the refrigerant. The condenser coil is heavily restricted and corroded. The system is 19 years old and is pasted its life expectancy. I evaluated the entire system and also discovered the zoning has failed for the living area downstairs. Best recommended at this time would be upgrading the system to ensure proper working order and reliable cooling and heating.
Customer had a backed up drain line from the ac condensate, I removed the p trap and ran my sewer snake down and was able to clear the clog. I ran hot water down for approximately 5 minutes after and found no sign of a clog.
We performed two system ac tune. We discovered on tune up the upstairs with zoning had leaking return, bad start capacitor on blower, low on refrigerant, leaking evaporator coil, water condensation on the evaporator coil casing and heavily restricted condenser coil. The temperature split for the upstairs zone system: supply 63.7 Return 74.3 DT 10.6 -Repairs needed on the upstairs system. Need to replace leaking evaporator coil, disassemble the condenser casing to properly chemical clean condenser coil to remove heavily debris from coil to insure proper air flow, replace the blower motor capacitor so the blower motor doesnâ€™t burn up. We need to reseal return so itâ€™s not sucking attic air that is unfiltered and unconditioned. The downstairs system: We discovered the blower motor capacitor is vary week and needs to be replaced. The condenser coil is restricted and the condenser casing needs to be disassembled to chemical clean condenser coil for proper air flow. The system as also
Customer had an anglestop for a fridge that would not turn on, and a stopper for the master bathroom tub that was broken. I got there and turned the water off so that I could replace the anglestop, then I removed and installed the new drain for the tub. After both of these were done I turned the water back on to the home. I checked the anglestop for leaks and found none so I turned it on and now they have water going to the fridge, so thatâ€™s done and working properly. Then I turned water on to the tub to make sure it was not leaking underneath and I found no leaks. I then closed the stopper and put water in the tub again to make sure it would seal and hold the water in. It does and is also working properly at this time. I found no further issues at this time.
Customer had us out because they have a bathroom sink that is draining slowly and that the stopper has come disconnected. I took a look and found that because of how the drain line was installed it will never drain fast as it was installed improperly. As for the stopper the spot under the sink where it threads in is also cross threaded which is why it came out too. I called first American who did not accept the claim because they do not have improper installation coverage. I left an estimate to rid the drains outside the warranty company. I found no further issues at this time.