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THANKS in advance. We appreciate your sharing your experience with others. While you are there, make sure and check out our latest reviews and be reminded why you chose Dr. Rescue Comfort Specialist for your Air Conditioning and Heating needs.
Local Reviews
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Great Service, awesome price and punctual!!!
Renee - Magnolia, TX
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Great professional service!
RnC - Houston, TX
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Good dependable service
Bo - Spring, TX
Great personal service, timely scheduling and complete inspection of my systems. Isaiah’s Product knowledge about my system and comparable systems was impressive. He was personal level and represented the company well. He answered all of my questions. The job was completed in one day and the installation crew did a quick clean up that was very satisfactory. I would recommend your company to anyone asking.
Response from Dr. Rescue Comfort Specialist :
Thank you for your review!
Great Job
Phillip - Tomball, TX
Came in and knocked out the job in very short order.
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review and your business!
Dr. Rescue Always On Time and Does Excellent Work
TK Hernandez - Humble, TX
I'm very confident in the evaluations and services Dr. Rescue provides
Response from Dr. Rescue Comfort Specialist :
Thank you for the 5 star review and continuing to be our customer. We appreciate your business
Excellent
John - Humble, TX
Thank you for your excellent service.
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Great Service
Phillip - Tomball, TX
Technician came out a quickly assessed and resolved the issue. And at no extra cost then what was paid for the callout fee through One Guard.
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Awesome yet again
Geoffrey - Cypress, TX
Jacob with Dr Rescue was great yet again. Professional, courteous and very informative as to the issue. Works very hard to get the customers the best price available. Highly recommend Dr Rescue and Jacob in particular
Response from Dr. Rescue Comfort Specialist :
Thank you for the 5 star review and continued trust in our company!
Amazing service! Super smart. Super conscientious about doing the job right!
Julia - Cypress, TX
Response from Dr. Rescue Comfort Specialist :
Thank you very much for the 5 star review!
Great Service!
Lewis - Humble, TX
Jacob, saved my day. I would welcome him back any day for my HVAC needs!
Response from Dr. Rescue Comfort Specialist :
Thank you very much for the 5 star review!
Kelly S.
Discovered dual run capacitor in condensing unit internally shorted and failed. Replaced capacitor to restore proper system function. Installed a compressor start assist kit and search protector on condensing unit To prevent unnecessary failure and prolong the life of the s prolong the life of the system. Restored power to the unit and tested operation. AC system is now cooling properly. A restriction in the primary drain line and a heavily rusted drain pan was also observed during system inspection. Installed an airtight blowout valve and performed complete primary drain line flush and treatment. Replaced rusted secondary drain pan. Installed in-line float switch to prevent water damage to new drain pan and the home. Tested drain line function. System is now also draining properly. Additional notes: A heat load calculation revealed that the current 4 Ton system is only 80% of the total capacity needed for the home, accounting for the weak airflow upstairs. Dual Zoning is recommende
Kelly S.
Installed 3 ton Goodman evaporator coil. Installed new plenum, drain pan and float switch. Pulled vacuum on system and check freon pressures. System is working properly at this time. Homeowner performed drain clear himself. Dr. Rescue is not responsible for any water damages under any circumstances. Evaporator coil comes with 5 year parts warranty and 90 day labor warranty.
Kelly S.
Discovered and replaced failed 60/5 dual run capacitor in condensing unit. Restored power to the system and tested operation. System is now cooling. Observed upstairs zone control failing to open ductwork during normal operation, causing the upstairs level to never cool effectively. Duct must be modified and Zone control must be replaced for proper and even cooling.
Kelly S.
Discovered condenser not turning on, found bad start capacitor. Installed new start capacitor and checked freon run pressures, system operations everything is working properly at this time.
Kelly S.
Diagnosed new txv would be needed. Quoted h/o for new txv. Waiting on response of the h/o.
Kelly S.
Installed 2 ton Goodman evaporator coil. Placed decking to perform work. Cleaned the condenser. Performed all modifications to ensure working order of new coil. Checked freon pressures. System is working properly at this time.
Kelly S.
Found system dimming the lights on start up, installed a hard start kit and checked operations everything is working properly at this time.
Kelly S.
Discovered system almost completely out of R22 refrigerant. Total system charge is approximately 10 pounds of refrigerant. An infrared leak test requires higher refrigerant pressures than what is present. To pinpoint location of the leak, approximately 5 lbs of refrigerant (at $118/lb total $590) must be added. Customer has declined leak search, as locating leak and making complete repairs is not a cost effective option, due to cost of outdated refrigerant and the likelihood of future failures. AC replacement is recommended for efficient, reliable cooling. Standard efficiency Furnace that was recently installed will be compatible and properly matched with a 14 SEER AC system.
Kelly S.
Perform complete system evaluation of both upstairs and downstairs air-conditioners. Blower motor and compressor capacitor for both found to be out of tolerance, in each system, according to manufacturer specifications. Weak capacitors prevent proper power regulation through components, causing unnecessary strain and wear. Upstairs AC system was observed to have two filter line drivers installed on line-set, which restricts refrigerant flow and places strain on compressor. To ensure maximum lifespan of units, line-set repair and full preventative action is recommended.
Kelly S.
Performed allied warranty Ac check on two system. Both systems are working properly at this time.
Kelly S.
Downstairs 4 Ton System: System has extreme deficiencies. Condenser coil is 90% restricted with mud, preventing proper refrigerant charge diagnostics. Duct work modified and sealed into interior wall appears to be crushed, preventing proper airflow across evaporator coil. System is freezing over and short-cycling on low pressure. Airflow was robbed from the master bedroom zone to service upstairs add on, contributing to insufficient airflow in both rooms. Zone dampers and Plenum are improperly connected to the unit, also compromising system efficiency. All factors stated above cause irreversible damage to system components, permanently effecting its life expectancy and performance. Upstairs 3 Ton System: Unit has not been tampered with. However, to correct deficient airflow of the downstairs, system must be upgraded to a 3.5 Ton to provided sufficient cooling to the upstairs with new add on space. Additional notes: observed loose and spliced wires in the attic, behind unit in pictu
Kelly S.
Discovered upstairs system primary drain line was backed up. Thermostat was showing no power from system, because of safety device on drains. Performed drain maintenance on upstairs system. Made sure drain was free and clear. Dr Rescue is not responsible for any water damages what so ever. I performed a drain clear as a courtesy. No charge to homeowner.
Kelly S.
Complete system is replaced with reliable, efficient, equipment.
Kelly S.
Diagnosed why the blower was not coming on, found start capacitor on blower motor has failed. Installed new start capacitor. Performed a more thorough evaluation on system, Found system is showing signs of stress and deterioration, due to age and normal wear and tear. While trying to prevent further damage to system. Complete system replacement is the only cost effective solution that will ensure reliable Ac performance. Homeowner wants quote for new system and duct work.
Kelly S.
Performed AC inspection. System is cooling as designed according to manufacturer specs. Provided verbal recommendations for air balancing upstairs.
Kelly S.
Installed 2 eco bee thermostat homeowner supplied and renewed maintenance agreements. Checked thermostat operations everything is working properly at this time.
Kelly S.
Intermittent failure, system is mechanically operating at time of service. 15° Delta-T across unit indicates issue is likely not refrigerant related. Unable to properly test refrigerant pressures due to restricted coils at this time. Blower wheel and motor was found to be heavily weighed down with house dust and animal hair. System requires complete and extensive maintenance to prevent additional damages and perform proper diagnostic. Technician is unable to confirm mechanical or electrical failures not present at the time of service, but believes components are overheating after continuous and inefficient use, due to their current dirty condition. System replacement is recommended, for reliable and efficient home comfort.
Kelly S.
Found low voltage wire short going to the condenser. Repaired damaged wire and tested operation, everything is cooling properly at this time.
Kelly S.
Unable to perform complete system tuneup inspection due to multiple deficiencies and failures present at time of service. Examined equipment technically and visually to the best of our abilities at this time. Discovered Condenser fan blade to have a large crack on both sides, placing motor under abnormal wear. Condenser coil is severely lacking maintenance and restricted, also placing system under additional strain. Blower wheel is heavily caked in house dust, indicating previous homeowner failed to keep up with proper filter replacement routines. Secondary drain pan, which protects the home from flooding in the event on malfunctioning drain lines, is heavily rusted and not expected to do it’s job for much longer. A duct was also observed to be improperly connected in the attic, beginning to separate. Majority of HVAC system is from 2003 and the outside condenser is from 2007; both have reached their life expectancy. All components show signs of exacerbated wear due to neglect,
Kelly S.
Found primary drain line piped into the main plumbing line. A Plummer will need to be called to perform drain clear. Bushing to be added in that drain line to prevent this further.
Kelly S.
Performed tune up on single system. Found the Txv to be restricted, prevented the system from cooling properly. Recommend replacement of the Txv, adding a compressor saver to extend life of the unit. This is the minimal approach, ultimately the only way to get the unit to proper specs is full replacement of a new unit and upgrading the duct work.
Kelly S.
Found failed 45/5 capacitor on system. Replaced capacitor and reinstated power to the unit. After system had power a leak in the evaporator coil was detected. Coil will have to be replaced. Warranty company must order parts for further work to be completed.
Kelly S.
Performed evaluation of system. Found severely restricted air filter causing the coil to freeze over and not cool properly. Found no other issues with system at this time. Removed filter, advised homeowner to replace the filter as soon as possible.
Kelly S.
Discovered system worn out, with extensive damage caused by improper maintenance and repairs. Evaporator coil was found to be restricted, reducing systems ability to effectively absorb heat from the home also causing blower motor emit a burning smell. The blower motor also has high strain. Condenser coil is heavily corrected, preventing it from removing what little heat is absorbed by the evaporator coil efficiency. Both failures have placed equipment under high strain, and are preventing proper cooling of the home A more thorough system evaluation revealed impending compressor failure due to highly acidic refrigerant oil, a likely indicator of further improper installation and/or poor maintenance. Acidic oil causes irreversible damage to the compressor, coils, and components in contact with refrigerant. While an effort to neutralize acid can be made to prevent further damages, extensive damage has already taken place for quite some time. Complete system replacement is the only cost
Kelly S.
Found system to be low on Freon. After searching, a leak was found in the evaporator coil. The minimum solution is for the coil to be replaced and system charged to manufactures specs. Decking need to be placed down per code for access to the coil.
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