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THANKS in advance. We appreciate your sharing your experience with others. While you are there, make sure and check out our latest reviews and be reminded why you chose Dr. Rescue Comfort Specialist for your Air Conditioning and Heating needs.
Susan - Spring, TX
First of all, Kelly is personable and easy to talk to. He listens, investigates and presents a solution. He had the necessary part in his truck and we were repaired in no time. The warranty company sent him but based on today’s visit and professionalism I wouldn’t hesistate to use him for work outside the warranty coverage.
Awesome service and technician!
Kendrick - Houston, TX
Kelly from Dr. Rescue responded quickly and offered an immediate solution to the purpose of the call. He also performed the install quickly and effectively.
good job, but took too long
Nayar - Conroe, TX
Myburg - Humble, TX
Schweiner - Tomball, TX
Shilpi - Houston, TX
Bruce - Montgomery, TX
Paul - Montgomery, TX
5 STARS Service
Thomas - Conroe, TX
Outstanding - beyond routine run of the mill
Ist class all the way
George - Spring, TX
Kelly took his time and fixed the issues in the furnace in a first class way.Very good service
Rinnia Install A High Efficiency Natural Gas Tankless Water Heater with Built-in Recirculation Pump. Save space, enjoy continuous hot water, and start saving on energy from day one.
Discovered high voltage power to downstairs furnace shut off at service disconnect. Restored power to the unit and tested system operation. Furnace is now heating properly.
Discovered low voltage short at condensing unit, exposed wires, caused fuse in furnace to pop. Repaired wires and replaced fuse. System is now working properly.
Relocate pvc drain downstairs in ceiling to move out of way of the AC duct. Revalued and checked fall on the drain.
Discovered bacteria growth inside supply plenum and around supply collars. Also recommend install a safety water device on evaporator coil drain lines. We will remove old supply plenum and collars. We will install and encapsulated new supply plenum with new supply collars. We will airtight seal plenum and collars. We will install a Reme Halo Air Purification system. We will also check operations of system and test for any air leaks on new supply plenum. Also installed 5â€ media filter inside attic.
Discovered lose connection causing furnace not to work, I repaired connection and tested furnace functions everything is working properly at this time.
Discovered blower motor start capacitor was vary weak and needed to be replaced. I installed OEM replacement start capacitor and checked blower motor operations everything is working properly at this time.
Discovered on Garage system thermostat was not programmed currently. I reprogrammed thermostat and tested operations everything is working properly at this time. Also the filter inside system was the wrong size, it needs to be replaced 20x25x1 filter needed.
Discovered breaker tripping diagnosed grounded out compressor. We are going to install new Trane 4T 16 SEER R410A refrigerant condenser unit and new condenser pad. 1 Year Limited Labor Warrantee, 10 Year Limited Manufactures Warrantee.
Discovered water safety device activated caused system not to turn on, need to perform drain clear in order to restore to normal operations. Dr Rescue does not warrantee drain clears whatsoever or responsible for any water damages caused by drain clear.
Heating Inspection We conduct a thorough performance and safety inspection of your heating and air distribution system. All discoverable hazards, deficiencies, and performance improvements are logged and presented with expert solutions; for your immediate attention and careful consideration.
We will replace entire heating and cooling system with new Trane equipment.
Discovered the system has air leaks, rusteded emergency drain pan and the furnace needs maintenance and deep cleaning. Also discovered furnace is setting on wood blocks, this could cause a fire. Unfortunately this is not covered by your home warranty company. We install a Goodman 5 Ton 100K BTU furnace and emergency drain pan. 1 Year Limited Labor Warranty, 10 Year Limited Manufactures Warranty.
Discovered upstairs unit is extremely low on Freon after evaluation I found rusted and leaving evaporator coil, with rusted emergency drain pan. I recommend to homeowner to upgrade condenser unit as well to the new refrigerant. Downstairs main unit on left side of home is a Payne condenser with extremely dirty, & slightly low on r22 Freon. We need to perform comprehensive chemical cleaning on condenser coil and top off with refrigerant. My recommendation to homeowner is to upgrade system to the new refrigerant in order to do that we need to replace evaporator coil, Condenser and perform line flush to renew line set. Iâ€™ll email over any uncovered items associated with any warranty approved repairs. I will also send over estimates on my recommendation of upgrades and/or replacements.
Install new Airhandler drain pan everything is working properly and up to manufactures specs.
Installed warranty company supplied Goodman Furnace. Performed modifications and checked systems operations. System is working properly at this time. System comes with 5 year parts warranty and 90 day labor warranty.
Discovered a defective furnace in order to restore operations we need to replace the furnace. I submitted the report to warranty, unfortunately there is uncovered cost to replace furnace. I recommended to homeowner to replace system for reliable cooling and heating as well. Sent estimates over on replacement and uncovered cost that needs to be approved before repairs can be made.
Installed manufacture warranty furnace, sealed connections and tested operations in cooling and heating, everything is working properly to manufactures specs.
Discovered the hot surface igniter was not wired into the system after control module was replaced. I wired hot surface igniter into control module wiring and tested operations everything is working properly at this time.
Discovered pilot was off, turned pilot on and checked operations everything is working ok at this time. Recommend to homeowner to replace furnace.
Discovered furnace was not getting enough air flow across heat exchanger. Adjusted blower speed and tested operations everything is working properly at this time.
Discovered no failures with thermostat or heating system. Unit is operating properly.
Customer had a 40 gallon electric water heater tall in attic that was rusting, we replaced with a new 50 gallon electric bradford white W/H. Installed new W/H SS flex lines, reconnected the t&p line, installed a new W/H pan, and new gate valve on the cold side as old one had galvanic corrosion. Turned the water back on to the home and found no sign of a leak. 6 Year Manufactures Limited Warranty.
Discovered burnt control board and area start capacitor caused by a power surge. Homeowner approved to have control board and area start capacitor replaced. We install a new control board and area start capacitor, we also repaired burnt wires and tested system operations in cooling and heating, system is operating properly at this time.
Discovered dirty ignition components, perform comprehensive cleaning / maintenance, no charge to homeowner for furnace cleaning. The maintenance/ cleaning is not covered by home warranty, we did this as a one time courtesy. We tested operation after maintenance everything is working properly at this time.