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THANKS in advance. We appreciate your sharing your experience with others. While you are there, make sure and check out our latest reviews and be reminded why you chose Dr. Rescue Comfort Specialist for your Air Conditioning and Heating needs.
Local Reviews
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Good service
Johnny - Spring, TX
Come out when I was told they would
Response from Dr. Rescue Comfort Specialist :
Thank you for your review
Great service
Gary - Humble, TX
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Kelly S Did a Great Job
Seth - Spring, TX
Kelly came by late on a Sunday evening, was on time and quickly handled the problem. Very helpful in answering all my questions. Appreciate the prompt service!
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review! It was our pleasure to help get your home cooling again!
Review
Carolyn - Tomball, TX
Carley, Isiah & Kelly... We just wanted to tell you how very much we appreciate you folks sticking with us until our A/C is completely repaired. It's not always easy to find really good Customer Service anymore. Again, thank you for your expertise, patience and tolerance, and working in the heat!! Warmest regards to all, Carolyn & Michael Spielman
Response from Dr. Rescue Comfort Specialist :
Thank you so much!! I know it has been frustrating in this heat but we are glad we finally got everything resolved for y'all. We love having you as a customer and very much appreciate your business!
Excellent Customer Service
Winston - Houston, TX
Wonderful Customer Experience Pleasant, Rewarding and Knowledgeable.
Response from Dr. Rescue Comfort Specialist :
Thank you for your review!
Happy with service
Paddy - Spring, TX
Very good service. Prompt and professional.
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Great Company will continue to Use!!
Candy - Conroe, TX
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Wonderful experience with the ac tech
Kim - Tomball, TX
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Arrived on time and quickly solved our problem!
Eric - Spring, TX
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
A/C Issue
Vivian - Spring, TX
Response from Dr. Rescue Comfort Specialist :
Thank you for your 5 star review!
Kelly S.
Installed warranty company supplied 4Ton Goodman evaporator coil. Performed modifications, added freon and checked system pressures. System is working properly at this time. Coil comes with 5 year manufacturer parts warranty and 90 day labor warranty.
Kelly S.
Discovered the blower motor start capacitor has failed. Installed new start capacitor and checked operations everything is working properly at this time.
Kelly S.
Discovered upstairs system was low on Freon. Charge system with 3.5 lbs of R22. Checked operations the condenser coil was restricted so I performed a courtesy cleaning of the condenser coil. Rechecked operations and delta across evaporator coil was 18.5DT. This is the best I could get out of the old system.
Kelly S.
Install 2 New Trane 18 Seer Variable Speed systems a 3T on the upstairs and 4T on the downstairs. Install 3 Zone with one thermostat and 2 sensors on upstairs. 10 Year Limited Parts and Labor Warranty, 2 Year service agreement No Charge.
Kelly S.
Discovered upstairs zoning system was slightly low on Freon. Install leak sealant and recharge system to manufactures specs. Performed condenser coil cleaning on both systems and rechecked operations of Freon on both systems. Everything is working properly at this time. The condenser clean is no charge and waived the after hours fee, A courtesy of Dr. Rescue Comfort Specialist.
Kelly S.
Discovered a failed start capacitor on the condenser unit. Installed new dual start capacitor and checked operations everything is working properly at this time.
Kelly S.
Homeowner stated Downstairs system not cooling. Discovered that the system is completely iced up all the way to compressor. Found blower motor, wheel and start capacitor has failed. Also found clogged up drain line. In order to get system operational we need to replace blower motor, wheel and start capacitor, clean blower housing and install drain blow out kit and perform drain maintenance. Other option is to replace downstairs furnace and perform drain maintenance and install blow out kit. I turned power off to furnace to prevent further damages.
Kelly S.
Homeowner / Tenant stated that it is not reaching temp during the day. Discovered on evaluation that the return air filter is vary dirty, the condenser evaporator coil needs chemical cleaning, the evaporator coil is leaking water inside emergency drain pan. My recommendation is to have cleaning and maintenance done on complete system. This will enhance performance of Ac system. Cleaning and repairs that needs to be done: Chemical Clean Condenser Unit & Coil, cleaning of drain lines and need to have drain kit installed, camera inspection of evaporator coil to see if that needs to be cleaned.
Kelly S.
Discovered system was slightly low on puron. Charged system to manufactures specs. Checked operations everything is working properly with 20 delta T.
Kelly S.
Installed Goodman evaporator coil and txv under warranty. Mastic sealed system and charged to manufacturers specs. System is working properly at this time.
Kelly S.
Discovered the furnace blower motor was not working. Diagnosed a bad start capacitor. Installed a new start capacitor and checked system operations everything is working at this time. I recommend replacement of the 20yr old air conditioning system due to its unreliable due to age. To Guarantee reliable cooling is to have a full replacement installed. I also recommend installing a Zoning System onto the new system for upstairs and downstairs proper cooling.
Kelly S.
Discovered dual start capacitor has failed. Installed new dual start capacitor, also found one pound low on r22 Freon, and dirty condenser coil. Performed cleaning on the condenser coil. Checked system operations everything is working properly at this time.
Kelly S.
Install new supply plenum with new collars and mastic seal.
Kelly S.
Installed warranty company supplied 3.5 ton airhandler. System is working properly at this time. Airhandler comes with standard 5 year manufacturers parts warranty and 90 day labor warranty.
Kelly S.
Discovered both systems was slightly low on Freon, charged systems with r410a systems are working to manufactures specs. Both condenser coils are dirty and need chemical cleaning. Send quote for work to be done.
Kelly S.
Discovered the downstairs system had a backed up drain line causing the system to turn off. Performed drain maintenance got system back up and running properly.
Kelly S.
Discovered system was extremely over charged with R22 Freon, the compressor was bypassing Freon though the compressor causing a screeching noise. I turned off condenser by pulling Discount out. Called home warranty they are sending the previous company out who installed the evaporator coil. No repairs were made today by us.
Kelly S.
Discovered the start capacitor has failed & ruptured due to outdoor heat, and normal wear and tear. Installed new start capacitor on condenser, checked Freon run pressures, the head pressures was higher then normal due to a dirty condenser coil. Performed condenser coil cleaning and rechecked operations after cleaning everything is working properly at this time.
Kelly S.
Performed leak search on upstairs box coil, found leak inside coil along with rust & corrosion. Need to replace evaporator coil in order for properly operations. Homeowner paid to Install new start capacitor on the master bedroom system and homeowner paid for comfort Freon on the downstairs system and upstairs system. Homeowner did not want to open up another claim at this time.
Kelly S.
Discovered that the condenser start capacitor has failed. Installed new start capacitor and checked operations, I do recommend installing hard start device on the system with it short cycling with this heat. Found dirty air filter inside home. The filters need to be replace now and every month.
Kelly S.
Discovered system was slightly low on Freon R410A. Recharged system to manufactures specs and tested operations everything is working properly at this time.
Kelly S.
Discovered that the home zoning system duct work had cuts and repair work done. Homeowner wants duct work replace. I recommend installing a new zoning system and repairing and adding new duct work. Homeowner decided to wait at this time.
Kelly S.
Discovered downstairs system had a new compressor installed. System is cooling to manufactures specs. Found downstairs system primary drain line is clogged. Need to install clearing kit and clear the primary drain line. Also no safety device was on the system to prevent water damage. Both systems are 16yrs old and our past and beyond it’s life expectancy. Homeowner denied drain clear at this time.
Kelly S.
Discovered evaporator coil drain is clogged and no safety device found. A more thorough system evaluation revealed restricted condenser coil, aged and over amping condenser fan motor. These issues will cause a failure to the compressor, and condenser motor will also cause high inefficiency. While an effort to prevent further damages, extensive damage has already taken place for quite some time. Complete system replacement with Variable Speed Zoning is the only cost effective solution that will ensure reliable Ac performance.
Kelly S.
Discovered system was iced up all the way to the compressor. Found bad run capacitor on the furnace blower motor. Installed new start run capacitor. Notified homeowner to leave System off for 12 hrs. To dethaw the ice from the system.
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