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Local Reviews
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Julie - Spring, TX
Excellent service
Winston - Conroe, TX
Dr. Rescue provides the best service. I can always rely on their expertise & dependability.
Plumbing
John - Humble, TX
Good job
D - Tomball, TX
Well done
Great Service
Sarah - Houston, TX
Kelly was very polite and confident in his ability! He found exactly what was wrong and repaired it quickly! He did an awesome job!
great service
Larry - Houston, TX
thank you for the fast service as we have a 10 day old baby great-grandson and it was hot in the house. He really enjoyed the cool air. Thanks again for the prompt service.
Great service!
Rene - Conroe, TX
I called Dr Rescue for a time sensitive inspection and they responded quickly and professionally. I wouldn’t hesitate to call them again to help with any HVAC issue.
Great Service
Anita - Cypress, TX
Kelly was efficient and explained everything to me. Very good technician.
Great service
Mel - Spring, TX
Complete, succinct and to the point.
Very satisfied
Edgar - Cypress, TX
Very satisfied
Kelly S.
Customer called us out because they had a toilet that was continuously running. I got there and it was not running so I flushed it approximately a dozen times and each time it filled up and stopped fine. I then waited approximately 10 minutes for it to start running and it did not. I did still adjust the water level in the tank because it was previously filling to the top of the flush valve so that may have been what would cause it to run before. I just adjusted it to be safe. I found no further issues at this time. I tried to collect the service fee over the phone but was unable to reach the homeowner. I did not collect the service fee.
Kelly S.
Performed RSC tune up on 1 system. Checked Freon run pressures. Inspected ducts and return for air leaks. Tested operation of all electrical components for proper voltage and amp draw. Cleared drain and installed slim out tablets. Tightened all connections. Flushed condenser of dirt and debris. System is working properly as of today’s inspection.
Kelly S.
Customer had a sink that was stopped up. I got there and ran my cable approximately 20 feet down the kitchen clean out on the exterior of the home. That did clear the stoppage, I am unsure what was causing the stoppage but I could smell coffee when clearing the drain. I then ran the faucet for a while and it did not stop back up. I found no further issues at this time.
Kelly S.
I discovered system is slightly low on R22 refrigerant. I charged system to manufacture specs and tested operations everything is working ok at this time.
Kelly S.
Performed Real estate inspection / tune up on Carrier 5-Ton with gas furnace complete system. Inspected ducts and return for air leaks. Tested operation of all electrical components for proper voltage and amp draw under load. Installed slim out tablets into drain line. Checked refrigerant run pressures. I found the emergency drain pan was slightly rusted but still good. The system is working per manufacture specifications upon today’s inspection.
Kelly S.
Customer had a toilet that would continuously run, I got there and took off a flow restrictor and turned the water on. I flushed it multiple times with the customer watching and every time the toilet would fill up and stop like it is supposed to. So I believe the flow restrictor was the problem. I found no further issues at this time. The homeowner told me he paid first American over the phone so i did not collect a service fee.
Kelly S.
I performed a ac turn up and discovered the system has a major leak inside the evaporator coil. The system is 14 years old coming to the end of its life expectancy at this time. Quoted homeowner on upgrading system at this time.
Kelly S.
Customer stated that zoning damper system was not working properly. I evaluated the issue and found the zoning board zone #1 has failed. I rewired zone one to zone #3 and tested operations found transformer weak and needed be replaced. I installed a new transformer and tested operations everything is working properly at this time. We also install two Reme halo air purification/ uv light inside each system.
Kelly S.
Customer had a t&p valve he wanted replaced and a pool drain line that needed brought up to code. For the drain line I just cut the pipe that the pool line goes into to make it shorter, I cut it low enough so there would be over 1†of a gap and the line won’t get contaminated. As for the t&p valve, I drained the water heater and removed the old valve, installed the new one, and refilled the heater. I tested for leaks, which none were found. I found no further issues at this time.
Kelly S.
This task is to repipe a one story one bathroom repipe We installed a new Bradford white 40 gallon electric water heater, ran the pan drain down through the floor. We also installed new uponor pipes in the ho e throughout the system. We tied into all the fixtures and installed a new ice maker box. However when we turned the system on, we found the commode to not shut off at the fill valve, the kitchen sink does have a leak at the faucet, the bathroom lavatory had the cartridge blown out on the hot side and the shower had an issue with the pvc it was tied into. Recommended to have those issues resolved before turning the system on completely.
Kelly S.
I discovered upstairs system was low on R410a refrigerant. I performed leak search and found the suction copper 90 pipe connection on outside of coil is leaking refrigerant. We will need to recovery refrigerant, modify and repair copper line, install new line drier and recharge system to manufacture specs. Unfortunately at this time home warranty didn’t approve claim. I’ll send estimates on repairing and replacing.
Kelly S.
I discovered the master bedroom ventilation van seized up and needs to be replaced. I installed new ventilation van and grill cover and cleaned the area before installing new ventilation fan. I tested operations everything is working properly at this time.
Kelly S.
I discovered the system is extremely low on refrigerant. I performed a leak search and discovered the evaporator coil is leaking. In order to restore cooling we will have to replace the evaporator coil. Submitted info to home warranty company unfortunately this is a second opinion so they won’t let me submit a replacement claim. This claim is being sent back to the original contractor. But you can still use us for repairs outside of the home warranty buy accepting a cash out. I went ahead and email over few upgrades options for you to look over please give me a call if you have any questions or would like to move forward.
Kelly S.
Customer stated the ac will work for a little while then blow out hot air. I evaluated the issue and discovered the condenser coil is restricted with dirt and debris causing the compressor to over heat and turn off. When it goes off you will have hot air because the compressor is not running. In order restore proper operations you will need to get your condenser coil chemical cleaned. I’ll send over estimate for your approval if you want us to perform the chemical cleaning.
Kelly S.
I discovered system extremely low on R22 refrigerant with a leaking coming from liquid line Schrader core. I also discovered burnt blower motor on downstairs system. I installed new blower motor and start capacitor. I installed new Schrader core in downstairs system to stop the leak. I charged system to manufacture specs with 10lbs of R22. I tested operations everything is working properly at this time.
Kelly S.
Customer had a sink in the guest bathroom that was not draining. I got there and took apart the ptrap and there was nothing in there, so I ran my small snake down the line and hit nothing. I looked down the drain again and saw something blocking it but it was closer to the top of the sink, not where blockages normally are. I used a stick to push it up from below the sink and it turned out to be a bottle cap. I put the drain back together and tested the sink. It is now working properly. I found no further issues at this time.
Kelly S.
We will pump down system and install a warranty evaporator coil, install new line drier and recharge system. We will air lock mastic seal coil. We will tested operations make sure everything is working properly. Work completed 4/15/2021 Installed new evaporator coil under manufacture warranty. Leak tested. Pulled vacuum and charged refrigerant to manufactures specifications. System is now cooling as normal according to manufactures specifications.
Kelly S.
Customer had two separate issues, an upstairs tub being clogged and a lavatory with low pressure. I ran my air snake down the tub and got it cleared, and for the lavatory faucet, I cleared out the aerator and was able to get the blockage removed. Found no other issues at this time
Kelly S.
Customer had me come out to quote replacing his water heater and to move so,e water and gas lines.
Kelly S.
Customer has a shower that is leaking from the shower head. I replaced the seats and springs as that usually fixes it, but this time it did not. I then called first American to check coverages on replacing the shower valve, they did cover it, as well as cutting Sheetrock for access. I believe it is piped in in copper, but can’t tell for sure as I can’t see through the wall. There are some non coverages and first American will be calling the customer to explain them. We are now waiting for approval to proceed.
Kelly S.
The downstairs system had a ruptured start capacitor and was slightly low on refrigerant. I replaced the start capacitor and charged the system to manufacture specs, I tested the operations everything is working properly at this time.
Kelly S.
Customer had a moen posi temp in the master shower that wasn’t shutting off, I replaced the moen cartridge and reinstalled the trim. After turning the system on, I found no other issues with the shower. Recommended to recaulk the shower trim.
Kelly S.
Customer has a drain line for her kitchen that is broken outside her home. I saw it and called first American who did not accept the claim because it is outside the foundation and it is not due to normal wear and tear. I left an estimate with the customer to make the repair. I found no further issues at this time.
Kelly S.
Customer had 30 feet of copper that needed to be replaced, I gave her an estimate but she told me another company had already come out and their estimate was cheaper.
Kelly S.
Customer had a t&p valve that was leaking on their water heater to the right. I drained the heater, removed the old one and installed a new one. I turned the water back on and it seems to be working properly. I found no further issues at this time.
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