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THANKS in advance. We appreciate your sharing your experience with others. While you are there, make sure and check out our latest reviews and be reminded why you chose Dr. Rescue Comfort Specialist for your Air Conditioning and Heating needs.
Amazing service, very informative and helpful!
Alyssa - Tomball, TX
Isaiah was extremely helpful and took the time to explain what the issue was and what to expect going forward.
Michael - Baytown, TX
Opal - Spring, TX
Kelly displayed concern end understanding About my difficult situation at this time Thank you
Darcy - Spring, TX
Professional & Informative
Barbara - Houston, TX
I was impressed with the professionalism shown and a complete explanation of the problem with my unit.
Quick service and very knowledgable
Emma - Humble, TX
Megann - Spring, TX
Great customer service
Paul - Spring, TX
Great Service, People & Company
Holly - Spring, TX
Best company in the business
Susan - Spring, TX
First of all, Kelly is personable and easy to talk to. He listens, investigates and presents a solution. He had the necessary part in his truck and we were repaired in no time. The warranty company sent him but based on today’s visit and professionalism I wouldn’t hesistate to use him for work outside the warranty coverage.
Replaced Master bedroom thermostat with Trane 824 Thermostat
Discovered toilet wax ring was washed out causing leak on ceiling inside Landry room. Replaced wax ring and checked for leaks and tested toilet, everything is working properly at this time.
Inspected downstairs cooling system for deficiency. Discovered internally shorted condenser fan motor causing a thrown breaker in the main panel. Mold was observed on the casing of attic equipment and the insulation lining of all visible ducts. A more thorough inspection revealed highly concentrated mold growth inside both units. This is a very common issue we have found with Carrier units under 10 years old. Equipment is nearing its life expectancy of 10 years. Estimates are being provided to solve these issues found today. Solutions over $10,000 have Financing available (60 Months No Interest) for qualifying buyers, or a 5% Discount is applied for full payment on completion.
Discovered gas supply shut off to the furnace. Restored gas supply and tested operation. Furnace is operating properly at this time.
Discovered leaking emergency drain pan & standing water inside drain pan. Also found leaking hot supply line on water heater. Called warranty company they drain pan is not covered under policy. Homeowner approved to replace water heater and to install floodstop safety device on water heater. Installed new Bradford White 40g Water heater, new supply lines, new gas sediment trap, new drain pan, and test new water heater and supplies. Also install floodstop safety device with alarm.
Discovered no mechanical failure with gas furnace. Unit is operation, as designed. Furnace appears to be undersized. Furnace is undersized; 2 ton Furnace with 3 ton AC in 1900sq/ft home. Undersized furnace is providing deficient airflow to the long downstairs runs. Visible mold spores were also discovered on unit casing and duct lining. Replacement is recommended, to ensure proper and reliable heating and cooling, and healthy air in the home.
Inspected system installation and performance. Thermostat is reading average temperature and humidity from all sensors. RH% in kitchen was 48 in the kitchen, 53 average in the home. Exterior wall is throwing off primary thermostat reading. Customer advised they may spray foam the hole shut to avoid thermostat relocation. Verified proper airflow settings. Attic dehumidifier and RJF are working properly, as designed.
Discovered leaking shutoff valve on supply line to water heater. Installed new sharkbite shut off valve and tested for leaks everything is working properly at this time.
Discovered and replaced failed condenser fan motor with appropriately sized capacitor. Restored power to the unit and tested operation, system is now cooling properly.
Discovered on 40g Bradford white water heater in attic had a cracked gas valve nub causing it not to push in to light gas pilot. Removed nub and got pilot to light, reinstalled nub and started water heater. Everything is working properly at this time. Recommendations: I recommend installing two 40g Bradford White water heaters and take it out of series and make it parallel on hot water supply line. Both water heaters are over 21yrs old and past itâ€™s life expectancy.
Tested and completed start up of all three heating and cooling systems. Charged master bedroom unit with 1 pound of 410A refrigerant. Systems are operating properly.
Discovered and replaced failed 35/5 dual run capacitor in condensing unit. Failed capacitor was causing fan motor to overheat and shut down resulting in compressor failure. Performed thorough condenser coil cleaning and repaired two burning wires on contactor. Restored power to the unit and tested operation. System is now cooling.
Discovered bad tank handle on upstairs bathroom. Installed universal tank handle tested toilet everything is working properly at this time. Checked bathtub found no issues, looks to be overflow whole was not sealed properly. Water heaters are 40g & 11 years old, both have sediment buildup causing popping sounds. This is a maintenance issue found no mechanical failure at this time. Recommendations: Water heaters should be replaced every 10-12yrs this is a manufacture recommendation due to rust, sediment and possible leaks of water heater at this age. If you would like quotes please give us a call.
Discovered failed condenser fan motor. Motor is failing to start, causing compressor to overheat.
Diagnosed missed wired cooling and heating systems, & thermostats also found wrong programming on thermostats. I adjusted air flow and rewired condenser units. I tested operations on heating and cooling everything is working properly at this time.
Discovered system to be low 4 pounds of R22 refrigerant. Two leaks were found in the condensing unit; one at the compressor lock nut, the other at the bottom of the condenser coil. Condenser replacement is the most reliable solution, with the best guarantee. Temporary comfort Freon was added at the customers request. No guarantees as to how long the refrigerant will last before leaking back out with no repairs.
Discovered and replaced failed contactor in condensing unit servicing the downstairs portion of the home. Contactor was stuck closed causing unit to run continuously and freeze over. Restored power to the unit and tested operation. Downstairs system is now cooling. During diagnostic mold was discovered in distribution Plenum and duct connections at the evaporator coil in attic. Equipment has well exceeded its life expectancy, and not working efficiently. Estimates are being sent for mold and system solutions.
No mechanical failure was present at time of service. Cycled heater for the downstairs more than once with consistent ignition and operation. System is heating properly at this time.
Remove ducts with mold growth, install new mold resistant ducts. Install air distribution plenums with mold resistant encapsulation. Install REME Halo system air home purifiers.
Discovered system to be low 3 pounds of 410 a refrigerant. Thoroughly cleaned condenser coil to relieve pressure on condenser and compressor. Charged system to proper operating pressures and tested operation. System is now cooling efficiently.
Returned to find control board relays had failed as well. Replaced control board and tested unit again, cycling multiple times. Unit is now heating consistently and properly.
Inspected in the ceiling for leaking water. Source was determined to be a leaking drain from upstairs Condo. Exact cause and origin is unknown. Comprehensive inspection will be required for repairs.
Discovered and replaced weak transformer and furnace. Transformer was delivering inconsistent voltage to control board causing furnace to short cycle. Restored power to the unit and tested operation. Furnace is now eating consistently at this time. Removed dirty filters to prevent unit from overheating. Filters must be replaced as soon as possible. Equipment in the attic is 20 years old. System replacement is recommended, to lower energy use and eliminate future inconveniences.
Discovered new Hot Surface Ignitor positioned slightly away from gas burners, failing to ignite consistently. Control board had locked out on safety fault code. Properly positioned ignitor and reset control board. Unit is now igniting consistently.
Confirmed drain was still clear. Found and secured loose harness to igniter and draft motor. Checked unit performance, system is heating properly.